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  • Where can I find Cheese Dots?
    You can find our products in select stores across Southern Ontario. Please head to our Stores page to find the one closest to you.
  • Can I pick-up at your store?
    We currently don't have a brick-and-mortar store. Although there are plans in the future to have our own place, for now, we encourage you to purchase from our many retail partners ( If you are in the Niagara region or Hamilton, we can also deliver to your doorstep.
  • Where do you deliver to?
    With our online store we deliver to the Niagara region with $5 delivery fee or free delivery on orders above $35. And Hamilton area with delivery fee of $10 or free delivery on orders above $60. The store is set up by radius and your address will define the delivery.
  • Do you have a loyalty plan?
    Yes we do! Once you subscribe to our website (top right corner), you are automatically signed up for the loyalty plan. You earn 1 point with every $ you spend. Once you reach 250 points, you get $5 off! Following us on Instagram or sharing our profile on Facebook also gets you 10 points.
  • What is Tapioca Starch?
    Tapioca, also known as cassava or yuca is a naturally gluten-free tuberous root native to Brazil and other tropical countries. Much like a potato, it can be used in many ways. Once the “bark” is peeled it can be boiled, fried, baked, made into flour, or starch. The starch comes from the process of soaking, decanting and drying the Tapioca root.
  • "I'm celiac, can I eat Cheese Dots?"
    While you should or should not eat Cheese Dots is a personal choice, what we can do is provide you with more information to make that decision. We currently work in a shared facility that is not certified gluten-free, this means other businesses rent the same kitchen space at different times. We always work alone and we have strict cleaning procedures in place to minimize any potential cross contamination, as all of our products are entirely made without gluten. Many of our customers are celiac and have never had issues, but if you would like to know more, you can check the link below and/or contact us at, we are always here to help!
  • Can I bake Cheese Dots in the Air Fryer?
    Yes, absolutely! Check our RECIPES page for more detailed instructions!
  • Can I cook Cheese Dots in a microwave?
    It is not recommended to cook any of our products in the microwave as the dough will not behave as intended. You can find other ways to cook them here.
  • I accidentally left my Cheese Dots out of the freezer, can I still cook them?
    As per health guidelines, it is not recommended to thaw food at room temperature. If you've had them out of the fridge or freezer, we cannot guarantee their quality or success when baking. If you left them in the fridge, that is not a problem. You can still bake them following the instructions on the packaging. If they stuck together, you might have to reshape them or you can make tart shells. You can find some inspiration here.
  • How can I get my local store to carry Cheese Dots?
    You can print off this form and bring it to a retailer in your community or send an email to We'll be thrilled to hear from you!
  • Do you sell in bulk for Foodservice?
    Yes, we do. We sell our Cheese Dots and Cheese Dots Waffles in bulk to be used in food service. Contact us here for more information.
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